1. What are digital products?

Digital products are non-physical items delivered electronically, such as eBooks, courses, templates, or software.

2. How do I receive my purchased digital product?

Once your payment is confirmed, you will receive a download link via the email address you provided during checkout.

3. Are there any shipping charges?

No, since all our products are digital, there are no shipping charges or physical delivery involved.

4. How soon will I get access to my digital purchase?

Access is instant after payment. If you don't receive your item within a few minutes, please check your spam/junk folder or contact us.

5. What if I entered the wrong email address?

Contact us immediately at contact@futureaistore.com with the correct email and proof of purchase, and we’ll assist you.

6. Can I get a refund if I am not satisfied with the product?

No, as all sales of digital products are final. Please review the product description carefully before purchase.

7. What payment methods do you accept?

We accept payments through Stripe, PayPal, and all major credit cards.

8. Can I preview the products before buying?

Detailed descriptions and previews (where applicable) are provided on each product page.

9. Are the products resellable?

Some items come with resell rights. Check the product description to confirm if resale is permitted.

10. What do I do if the download link doesn’t work?

Contact us at contact@futureaistore.com, and we will provide a new download link promptly.

11. Do I need special software to use these digital products?

Some items may require specific software, such as PDF readers or design tools like Canva. Product descriptions will include such details.

12. Are the products compatible with all devices?

Most products are compatible with PCs, Macs, tablets, and smartphones. Specific compatibility details are mentioned in the product descriptions.

13. Can I share my purchased product with others?

Purchased products are for personal use only unless resell rights are explicitly included. Sharing without permission violates our terms of use.

14. Do I need an account to purchase a product?

No, you can check out as a guest. However, creating an account helps you track your orders easily.

15. Can I use the digital products for commercial purposes?

Certain products include commercial rights. Please refer to the product description for usage rights.

16. How secure is my payment information?

We use secure payment gateways, including PayPal and Stripe, to protect your payment and personal information.

17. Are there any hidden fees or subscriptions?

No, there are no hidden fees or subscriptions. You pay only for the products you select.

18. What if I lose access to my purchased product?

You can contact us with your purchase details at contact@futureaistore.com, and we’ll help you regain access.

19. How do I contact customer support?

You can reach us at contact@futureaistore.com for any queries or assistance.

20. Can I sell my digital products through your platform?

Yes! We welcome creators to join our team. Contact us at contact@futureaistore.com to learn more about profit-sharing opportunities.